Uncovering opportunities to streamline and save.
NOVUS enabled a national retailer to be more nimble with their current print process while dramatically reducing operating costs.
SITUATION
The client had a well-run legacy process and operating model for planning, creating and producing a recurring direct marketing program, but sought ways to simplify and reduce costs.
Strategy
We reviewed and analyzed their current process; standardized the work, eliminated non-value-add steps and removed unnecessary approvals and inputs; then leveraged a shared services model to build a new process with the right resources.
